About Online Systems

Help for Windows Vista Users

Vista’s default security model uses a Secure Socket Layer Protocol which, if unaltered, causes a very slow response to resolving the log on page for Mineral Titles Online (MTOL) and Tengraph Online (TGOL).

IT Service Desk

The role of the IT Service Desk is to provide a single point of contact for support services to all users of the Department of Industry and Resources computing services.

Single Sign-On

A new single sign-on (SSO) process that will make it easier for customers to access information systems is now available. SSO means that only one username and password is needed to access information systems where registration is required.

Software Requirements

Access to TENGRAPH On-line and WAMEX requires the installation of client software from CITRIX Systems Inc.